-- Jay Wiseman, author of SM 101 and many other books
Ordering Info
We will do everything we can to earn and keep your trust:Privacy
Shipping
Returns
Security
Customer Service
Privacy
We Promise
- We will never sell, rent or share our customer data.
- We will use the information we collect only for the purposes of fulfilling your order, sending email confirmations, billing and so on.
- We won't use any sneaky "opt-ins" for mailing lists. If mailing lists are offered, the sign-ups will be clearly worded. By default they will be set to "No."
- All communications with you will be discrete.
Email will come from the URLs www.tbbbb.com or www.mentalgears.com (the publishing company).
(For best privacy, we encourage the use of a personal throwaway Hotmail account.) - Packages will be described accurately and honestly as Craft book, 400 pages. Although The Better Built Bondage Book contains no prurient, lewd or objectionable material, we understand that possession of such a book infers very private information about your sexuality. We will do the utmost to ensure that your privacy isn't compromised.
- We will use secure methods to protect your personal data (see Security, below.).
Information Collection
In order to connect to this web server (or any web server), your browser provides anonymous information to enable the connection. This information includes your ISP's (Internet Service Provider) IP address, the type of browser you're using (IE, Mozilla, Safari, etc.) and so on.
The gathered data is used to generate statistics about the website. These statistics include web traffic, popular pages, unpopular pages, broken links and so on. This information is used only in aggregate form and isn't connected with information that identifies you personally.
To learn more about the types of information collected by web servers, see the page for the free web statistics program, Webalizer.
A Bit More
Except for the secure server used to complete a sale, the site is informational, not data-gathering. The site uses no cookies, web bugs, or hidden data-laden images. There are no pop-ups, pop-unders or redirects on exit. There are no banners, third-party advertising partners or affiliates. No secret downloads, spyware, code executions, ActiveX or Flash.Just simple html pages, lovingly hand-coded in the same manner your great-grandparents made their homepages.
Shipping
The Better Built Bondage Book is a large, heavy book. It is 7.75" x 10.5" x 0.82" and weighs 1.8 lbs [197 x 267 x 21 mm; 800 g]. Packages are shipped in a protective bubble-wrap mailer from Ottawa, Canada.
To protect your privacy, packages are marked with a return address of Mental Gears Publishing but give no other indication of the contents. Customs documents accurately and honestly describe the contents as "Craft book, 400 pages."
To learn more, see the FAQ, under Shipping and Tracking.
Returns
Most companies refuse to accept returns on any books. However, we have great faith that once you see The Better Built Bondage Book, you'll be thrilled.
In the unlikely event that you are dissatisfied with the book, the following conditions apply.
- Returns must be made within 30 days from the date of delivery. To accommodate Christmas shopping, items shipped between November 1 and December 31 may be returned up to January 31 of the following year.
- Shipping charges are not refundable.
- The sender is responsible for shipping charges related to returning the item. Returns that are shipped collect will not be accepted.
- To qualify for a full refund of the purchase price, the book must not show obvious signs of use or damage. If the book is used or not in a saleable state, we will refund 50% of the purchase price. Books showing signs of abuse, damage or missing pages will not be accepted for refund. Evaluation of the condition of the books will be at our sole discretion.
- Refunds are made in the same form of payment originally used for the purchase.
- You can expect a refund to be made within 30 business days of our receiving the book(s). You will be refunded the shipping cost if the return is a result of our error.
If there is extensive damage to a book upon delivery, contact feedback@tbbbb.com immediately.
Security
We understand that the risk of credit card fraud is a serious concern for our customers. Mental Gears Publishing processes purchases through PsiGate, a large company that services a significant portion of North American companies. We process the transaction when we ship (not before). We never see your credit card number.
When credit card information is collected, it is done so using a secure server. The data is encrypted with a 128-bit SSL digital certificate. This method of encryption is a standard method of encrypting e-commerce transactions and ensuring that we are who we say we are.
When you are ready to provide credit card information, you are transferred to a secure server. Most browsers indicate that you are on a secure page, usually with a closed padlock icon.
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You will also notice the URL changes from "http" to "https", indicating a secure server. The secure server may use cookies during the transaction.
To learn more about 128-bit SSL, see the Wikipedia entry about Transport Layer Security.
Customer Service
For service, contact us at: feedback@TBBBB.com
Mental Gears Publishing
Suite 3, 501 Donald St.
Ottawa, ON
K1K 1L8
Canada
"I would like to tell the group how wonderful your book really is. Sir Doug, thank you for a book with so much information. We ordered your book a couple of months ago and enjoy using it."
-- A yahoogroups member
